FAQ

FREQUENTLY ASKED QUESTIONS

What makes Kingdom+Country different?

We’re a faith-forward, family-run brand founded by a husband-and-wife team with 20+ years of service in the U.S. Navy.

Kingdom+Country stands at the intersection of faith and freedom, creating apparel that boldly represents love for Jesus and country.

Every design is inspired by truth, printed in the USA, and made with purpose, not just to wear, but to represent what you stand for.


Why does the American flag on the right sleeve look “reversed”?

Great question and rest assured, this is intentional and correct.

When the U.S. flag is worn on the right sleeve, it is designed to appear forward-facing, with the stars positioned toward the front. This follows U.S. Flag Code and long-standing military tradition, symbolizing the flag advancing forward rather than retreating.

While it may look reversed at first glance, it is the proper and respectful display of the American flag.


Where are your shirts made?

Our garments are made using premium ring-spun cotton sourced from the Americas, primarily in Central America.

Regardless of where the garments are assembled, all designs are printed, packaged, and shipped in the USA.


What material are your shirts made from?

Our tees are printed on premium, retail-quality, medium-weight shirts selected for comfort, durability, and everyday wear.

Our solid colors are made from 100% Airlume combed and ring-spun cotton, while Heather colors feature a soft cotton/poly blend.

Heather blends:

  • Athletic Heather: 90% Airlume cotton / 10% polyester
  • Heather Olive: 52% Airlume cotton / 48% polyester

Size Fit Tip: Our tees have a modern retail fit and generally run true to size, but for some, may feel slimmer. If you prefer a more relaxed fit or are between sizes, we recommend sizing up.


Do you use the same shirt brand for every order?

We use premium-quality garments selected for comfort, fit, and durability.

While the exact blank may vary slightly based on availability, every option is carefully chosen to meet our standards for softness, structure, and everyday wear.


When will my order ship?

Please allow approximately 2–8 business days for production before your order ships.

Production times may be slightly longer during holidays or peak seasons — we appreciate your patience as each item is made to order.


How long does shipping take?

  • U.S. Orders: Approx. 5–7 days once your order is in transit
    (Please allow extra time during holidays or peak seasons.)

I received a shipping notification, but tracking hasn’t updated — is my order on the way?

Yes, this is normal.

Shipping notifications are sent once your order is completed and prepared for shipment. Since we ship in batches, USPS tracking may take 1-3 days to update after pickup.

 

Do you accept returns?

Yes, if we make a mistake (wrong item, damaged product, or production error), we will make it right.

You can choose:

  • A free replacement
  • A full refund

Return & Exchange Policy

To keep our quality high and our process fair:

  • Items must be unworn and unwashed
  • Requests must be made within 30 days of delivery

For returns NOT due to our error (size/fit preference):

  • Customer is responsible for return shipping
  • Kingdom+Country Store credit issued upon receipt of return.

To start a return, email us at support@kingdomandcountry.co


I entered the wrong shipping address — can I fix it?

If your order hasn’t shipped yet, contact us ASAP at support@kingdomandcountry.co. Once an order is in transit, we are unable to make changes.


Do you ship internationally?

Not at this time, but we hope to offer international shipping soon.


How do I care for my Kingdom+Country apparel?

  • Machine wash cold, inside-out
  • Tumble dry low or hang dry
  • Do not bleach
  • Do not iron directly on the design

Still need help?

We’re here to serve.

Email us anytime at support@kingdomandcountry.co